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Customer Service and Product Quality Survey
Rate our work: your feedback helps us improve
Help us improve! Please share your opinion about our products, services and work. Your feedback is important to us!
⏱️ It will take 3 minutes.
General questions about interaction
Specify your name, company, and contact phone number
General questions about interaction
How did you learn about our company?
*Select one or more options
General questions about interaction
What is your overall impression of working with our company?
Very bad
Very good
Quality of products and services
Have our products/services met your expectations?
No, they did not
Yes, completely
Quality of products and services
Were there any problems with the products/services you received? If yes, describe them.
Client service
How would you rate the speed of response and the solution to your requests or problems?
Very slow
Very fast
Client service
Did our staff handle your requests and problems effectively?
Ineffectively
Very effectively
Process and convenience
How would you rate the convenience and simplicity of the connection process?
Very inconvenient
Very convenient
Process and convenience
Had you any difficulties using our products or services? If yes, which ones?
Total assessment and recommendations
Would you recommend our company?
No, definitely not
Yes, definitely
Total assessment and recommendations
Is there anything we could do better?
© 2025 Freedom Pay
The company is PCI DSS compliant
Payment system operator license – №2022160218 dated 16.02.2018.
Payment company license - №3027111019 dated 11.02.2019.
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Address and contacts
Kyrgyzstan, Bishkek, 720001, 125/1 Toktogula str., BC "Avangard", Tower "B", 7th floor, office 703
info@freedompay.kg
Operating hours: 9:00 - 19:00
support@freedompay.kg
Report security issues found is@freedompay.kg